Supported browsers and requirements

Web appMac appUpdated September 2, 20261 min read
In this collectionTroubleshooting

RecReview runs in the browser. There is no plugin to install and no minimum machine spec worth quoting — if the browser is current, it works.

Browsers

Any modern browser, kept up to date: Chrome, Safari, Edge or Firefox, on macOS, Windows or Linux. Chrome and Safari are the most tested.

Two things break more often than the browser itself:

  • An old tab. A page left open for days runs old code. Hard-reload before you report anything.
  • Extensions. Ad blockers, privacy extensions and corporate proxies stop video from loading. Test in a private window with extensions off. In Safari, also turn content blockers off for the site.

Safari plays the streaming format natively, while the other browsers use a player script the page loads — which is why a blocked script shows up as “won’t play” in Chrome but not in Safari, and vice versa.

Connection

Playback quality follows your connection on its own — leave Quality on Automatic unless you want to pin a resolution. Uploads are the demanding half: a large master over a weak uplink takes as long as the uplink allows.

On a managed or corporate network, ask IT to allow *.rec.review and *.b-cdn.net. That is the permanent fix, and the line to forward to them.

Mac app and phones

The Mac app is optional — the same product in a native window, with watch folders and system notifications. There is no app to install on a phone or tablet: open the link in the phone’s browser.

What’s next

If a specific video is the problem rather than the setup, see A video won’t play.

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