When a portal is set to Verified login, opening the link shows Sign in to the portal before any content. Use the email address the team registered for you — no password, and no RecReview account needed.
Sign in with an email code
- Type your address in Email and click Continue with Email.
- Check your inbox. The screen changes to Check your email.
- Type the 6 digits and click Verify. The portal opens.
The code expires in 15 minutes, as the email itself says. If it expires, or if you mistype it a few times, ask for a new one — Resend code becomes available again after a short wait.
Note: If more than one email arrived, use the most recent one.
Sign in with an account
Continue with Google — and Continue with Microsoft, where it is available — skip the code entirely. Your provider has already verified the address, so the portal opens straight away. Neither creates a RecReview subscription.
After you are in
- You stay signed in on that browser, so the same link opens the portal directly next time — until you log out.
- If you are a contact of more than one client, the switcher at the top of the portal moves you between them without signing in again.
- My profile, in the avatar menu, holds your name, photo, theme, language and email preferences.
Other access modes
Not every portal asks for a code. The team decides per client:
- Anyone with the link — the portal opens with no identification at all.
- Ask for name and email — a short Identify yourself form appears first.
If you cannot get in
- “No contact found for this email in this portal” means the address is not registered for that client. Ask the team to add it.
- “Access restricted to @domain emails” means the client restricted access by email domain. Use your work address.
- The code never arrives: check spam, then see Email not arriving.
More on wrong or expired codes in Portal code invalid.
Rather than explaining this yourself, send the client their own version: For your clients — it walks through the sign-in screen step by step.