Need a past invoice, a new card, or a company name on your receipts? All three live in the Stripe billing portal, which you open from RecReview.
Before you start: you have to be a workspace owner or admin, and the workspace needs an active subscription. During the trial there is no billing account yet.
Open the billing portal
- Click your avatar at the top right and choose Workspace Settings.
- Open the Billing tab.
- Press Payment on the plan card.
Stripe opens in a new tab. There you can download every past invoice as a PDF, change the card on file, and edit the billing name, address and tax details that appear on future invoices.
Which card is charged
The card you entered at checkout, for that workspace. Billing is per workspace: if you own more than one paying workspace, each has its own subscription, its own invoices and its own card.
Currency and country
Invoices are issued in the currency tied to Billing country, at the bottom of the Billing tab — dollars by default, reais for customers billed in Brazil. Change the country before you subscribe. It decides the currency at checkout.
If a payment fails
Stripe retries the charge and emails you. Until one succeeds, the workspace can be marked as unpaid, which blocks new uploads.
Fix it by updating the card in the billing portal. The subscription picks up again as soon as a charge goes through.
Note: Add-ons (+500 GB, +100 min IA) are separate monthly subscriptions on the same account, so they appear as their own lines in the portal.