Attach files to comments

Web appMac appUpdated September 2, 20261 min read

A note that says “use the approved logo” travels better with the logo attached. Comments carry up to three files each.

Steps

  1. Click the comment box to start a comment.
  2. Click the paperclip (Attach) and pick the files — or drag them from your desktop straight onto the comment box, which shows Drop to attach.
  3. Wait for the upload to finish. Attached files appear as chips above the text field.
  4. Write the note and click Send.

Where the files show up

The attachments appear under the published comment as small chips with the file name; hovering one shows its size. Anyone who can see the comment can click a chip to open the file in a new tab — the client included, when the comment is public.

Limits

  • 3 files per comment.
  • 50 MB per file.
  • Accepted types: JPEG, PNG, GIF and WebP images; PDF; plain text; Word documents (.doc, .docx); ZIP archives.

Anything else is rejected before the upload starts, and a fourth file triggers an “attachment limit reached” message.

Note: Attachments follow the visibility of the comment they are on. Put a file on a team-only note and the client never sees it.

What’s next

For big files — a full cut, a graphics package — upload a new version instead: Versions and comparison.

Frequently asked questions

Can I attach a file to a reply?
No. Attachments go on the comment itself. Leave a new comment at the same timecode if you need to add a file to an ongoing thread.

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