Transcribe a video and export captions

Web appMac appUpdated October 15, 20263 min read
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The transcript is a searchable, clickable copy of everything said in the video, with a timestamp on every word. Use it to find a line without scrubbing, to show subtitles in the player, and to export captions.

Before you begin: generating a transcript uses your workspace’s AI minutes, one per minute of video. A video that already went through AI Review comes with its transcript and costs nothing more.

Generate the transcript

  1. Open the Transcript tab, at the top of the side panel.
  2. Pick the Language: Automatic (detect from speech), Português, English or Español.
  3. Click Generate Transcription.
  4. Wait a few minutes on a long video. You can close the page and keep working — the transcript is there when you come back.

Pick the language by hand when the audio mixes languages or has heavy background noise. Otherwise leave it automatic.

Using the transcript

  • Click any word to move the player to that moment.
  • Search transcript finds a line without scrubbing.
  • Auto-scroll keeps the transcript following playback.
  • Edit lets you fix names and terms the transcription got wrong; Done saves. A corrected transcript is marked as edited, and the subtitles are rebuilt from it.

Subtitles in the player

As soon as the video has a transcript, the subtitles are built from it automatically and a Subtitles button appears in the player controls.

  • Click Subtitles, or press Shift + C, to show or hide them. The choice is remembered on this device.
  • Generated subtitles have at most 2 lines of up to 42 characters. Lines break between groups of words that belong together — a name and surname, an article and its noun — and longer subtitles get two lines of similar length.
  • Timing follows the speech and a comfortable reading speed. Where the cuts of the edit are detected, subtitles line up with them instead of hanging over a scene change.

Edit a subtitle in the player

  1. Turn on Subtitles and play to the line you want to fix.
  2. Click the subtitle over the video. The player pauses and the text becomes editable.
  3. Fix the text. Shift + Enter breaks the line; a counter under each line shows how many of the 42 recommended characters you are using, and turns red above that. The counter is a guide: a longer line still saves, so keep an eye on it.
  4. Press Enter to save, or Esc to cancel.

Editing subtitles in the player is available to the person who uploaded the video and to the Owner, Admin and Editor roles. For everyone else, subtitles are read-only.

Note: Once a subtitle is edited in the player, the edited subtitles become the official version. Later corrections to the transcript no longer rebuild them, so your manual work is never overwritten — make further subtitle fixes in the player.

Export captions

Open the download icon on the transcript panel and choose:

  • SRT — the caption format nearly every editor and platform accepts.
  • VTT — for web players.
  • TXT — plain text, for a script or a summary.
  • JSON — the structured version, timestamps included.

SRT and VTT carry the same subtitles you see in the player, with the same line breaks and timing, including any edits made there. TXT and JSON export the transcript itself.

Who can generate it

The video owner and workspace members always can. Identified visitors on a shared review can too, but only when Visitor transcriptions is enabled in the workspace’s client portal settings. Otherwise the panel says the owner has to do it.

What’s next

See AI minutes and add-ons for how the minutes are counted.

Frequently asked questions

Are subtitles displayed over the player?
Yes, once the video has a transcript. Click the Subtitles button in the player controls, or press Shift + C.
I fixed the transcript. Do the subtitles update?
Yes — the subtitles are rebuilt from the corrected transcript. The exception is a video whose subtitles were already edited in the player: those edits are kept and the transcript no longer overwrites them.
Can a client generate the transcript?
Only if the workspace has Visitor transcriptions turned on. Otherwise it is limited to the owner and the workspace team.

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